Managing and organizing conversations across your social media platforms can be overwhelming, but with Sociality.io, it’s made simple and efficient. Here's how you can filter and export conversations with ease:
Filter conversations in the Engage module:
From the left-side menu, click on ‘Engage’ and navigate to ‘Bulk Actions’. Choose your filters, select the social profiles, and set your desired date range. Once you’re ready, click ‘Apply’ to list the selected conversations.
Export filtered conversations in the Engage module:
After listing the conversations, it will appear on your screen. To export the conversations, simply click the ‘Download as Excel’ icon. In the pop-up window, specify the recipients, add an optional note if necessary, and click ‘Send’ to complete the export process and send your bulk list of conversations.
Automate reporting for conversation activities
Once the conversations are listed, you can set up an auto-report with ease. Click the ‘Schedule’ icon, then complete the details in the pop-up: name your report, select the delivery frequency, and add the recipients for automatic delivery.
With these features, Sociality.io handles the heavy lifting, ensuring you never miss valuable feedback or engagement. Simplify and streamline your conversation management today!