Since we offer our listen module for free with your plan, each plan has it's monthly mentions limitations:

Personal: 500 mentions per month

Team: 2.500 mentions per month

Enterprise: 10.000 mentions per month

Of course, you can increase your limits by an additional purchase and please let us know if you need that.

What about e-mails about monthly mentions limit?

You will be notified when you reach %80 of your month mentions limit with an e-mail that subjected as "Reaching Your Monthly Mentions Limit". Also in case you exceed monthly mentions limit with "Reaching your monthly mentions limit" e-mail. 

The email means that our system set your listening topics to a passive mode and no longer monitors the keywords. You will not be able to activate them until the beginning of next month. 

However, you can delete some data & keywords, that you might think aren't necessary. Or wait for the next month to reset their limit and start over. 

Note that after resetting, you would need to activate keywords manually yourself on the first day of the new month.

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