How to add a brand?
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Written by Support
Updated over a week ago

Enterprises and digital agencies manage multiple brands under one umbrella. helps you to organize all connected social media accounts inside different brands. Fundamentally, a brand works as a “folder” for different social media accounts. Thus, you will be able to organize publishing, engaging, reporting, and listening processes with ease.

Here are the steps you should follow to add a brand to your account ⤵️

  1. Click on “Settings” and it will directly navigate you to the "Brands" section on the following screen.

  2. Click on the “+” icon

    After you click the “+” icon, here is the next screen you will see:

  3. Add the new brand information, such as:

    • Logo of your brand (Please choose a file in ”jpg, jpeg, png, gif, JPG, JPEG, PNG, or GIF” format.)

    • Brand name

    • Timezone

  4. Add “Categories” and “Attributes,” which will be used in the data processing step.

    "Categories" and "Attributes” are the filters for your listening mentions which are entirely customizable and can be changed according to your brand's needs.

    For example, if you are a coffee shop, you might add the following filters:

    Categories: Service, Taste, Facilities, etc.

    Attributes: Complaint, Suggestion, Question, Compliment, etc.

  5. Click “Create” and congrats! You are all done. 💁🏻‍♀️

    Now it is time to enjoy the all-in-one social media management! 🥳 After creating your brand on, add your social media accounts, invite your teammates, connect your competitors’ pages, add engagement templates, and listening keywords topics. All the information related to your brand will be displayed on your dashboard in the upper right corner.

    Note: At, we don’t limit our users from creating brands. The limitation is based on the social media account you connect to our platform.

    For example, you can create ten brands with one social media or two with five profiles. The distribution between social media and brands is up to your needs 🤗

How to edit or delete a brand?

In case you want to edit or delete the brand information you added, here is all you need to do:

  1. Click on “Settings” and it will directly navigate you to the "Brands" section on the following screen.

  2. Click the “Edit” icon to edit brand information or click the “Delete” icon to delete the brand information.

  3. And you are all done! ✨

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