Before we walk through the steps of changing/updating your invoice details on Sociality.io, there are a few essential details to consider:
Please remember that only users with ‘Owner’ status or Admins with ‘Billing’ permission have access to the invoices section and details.
If you are a user with an ‘Admin’, ‘Member’, or ‘Manager’ status, please ask the ‘Owner’ to update your invoice details, grant you access, or share the invoice as needed.
Follow these simple steps to change/update your invoice details ⤵️
Click 'Settings,' and you’ll land directly in the 'Workspaces' section on the next screen. Then, select 'Billing' from the menu on the left.
There you go! Updating your invoice details is simple. Click the ‘Edit’ button to make changes, then complete the ‘Edit Billing Details’ pop-up as needed.
What you can change/update in your invoice includes, but is not limited to:
Billing email: Change/update the email address to which you want to get your invoice into your inbox.
Company name: Easily change/update the company name you have registered or subscribed to.
Team country: The country selected during your subscription cannot be changed directly. If you need to update this information, please contact our support team for assistance.
Address line 1-2: The system requires you to provide two different address lines while subscribing to Sociality.io. From this section, you can see/change the address lines you have added while subscribing to Sociality.io.
City: See/change the city you have added while subscribing.