Skip to main content
All CollectionsBilling
How to change/update invoice details?
How to change/update invoice details?
Support avatar
Written by Support
Updated this week

At Sociality.io, changing/updating your invoice details is a breeze. 🙌

Before we walk through the steps of changing/updating your invoice details on Sociality.io, there are a few essential details to consider:

  • Please remember that only users with ‘Owner’ status or Admins with ‘Billing’ permission have access to the invoices section and details.

  • If you are a user with an ‘Admin, ‘Member’ or ‘Manager’ status, please ask ‘Owner’ to provide invoice information.

Follow these simple steps to change/update your invoice details ⤵️

  1. Click 'Settings,' and you’ll land directly in the 'Workspaces' section on the next screen. Then, select 'Billing' from the menu on the left.
    ​

  2. There you go! Updating your invoice details is simple. Click the ‘Edit’ button to make changes, then complete the ‘Edit Billing Details’ pop-up as needed.

What you can change/update in your invoice includes but is not limited to:

  • Billing email: Change/update the email address to which you want to get your invoice into your inbox.

  • Company name: Easily change/update the company name you have registered or subscribed to.

  • Team country: The country selected during your subscription cannot be changed directly. If you need to update this information, please contact our support team for assistance.

  • Address line 1-2: The system requires you to provide two different address lines while subscribing to Sociality.io. From this section, you can see/change the address lines you have added while subscribing to Sociality.io.

  • City: See/change the city you have added while subscribing.

Did this answer your question?