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How to invite users to your team with brand-specific permissions?
How to invite users to your team with brand-specific permissions?
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Written by Support
Updated over a week ago

Working together with your team by inviting them as users to your Sociality.io organization is a piece of cake 🍰

Whether you want to show the workflow to clients or manage the distribution of responsibilities within the team, Sociality.io helps you to stay organized. With the brand feature, you can show targeted information to specific stakeholders.

To add a new user, simply follow these steps:

Step 1: Go to “Profile” and click “Users”

Step 2: Click “Add New User”

Step 3: Define the user role from the “User Type” section

Sociality.io allows you to invite new users and assign permission beforehand. By choosing a "User Type" you select access level to new users' email addresses.

If you select “User”:

For new teammates with "User" status, you’ll see a table with specific accesses to either view only or participate in the processes.

For example, you can open access to your client by selecting View Posts, Conversations, Mentions, and Reports. This way, your client will see posts, conversations, mentions, and reports related to his/her brand only.

Also, you can open access to your team members by selecting only to view and reply/delete/hide conversations under the specific brand so that he/she will be responsible only for engaging with a brand’s audience.

If you select “Admin”:

For new teammates with "Admin" status, you agree to permit them to perform all the actions from the list. Thus, the list that includes permission will disappear. All you need to do is write down the email address and click “Add.”

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