What is an access token?
Let’s start with a small explanation of what an “Access Token” means in Sociality.io. 🙃
"Since Sociality.io does not ask you for any password or credential, all transactions on your pages are done with the assurance of the channels and the access keys you provide to us.”
Why my access tokens expire?
All social media profiles will occasionally become disconnected. While your access token is invalid, you may encounter difficulties posting scheduled content, moderating comments, and even experiencing data loss in the reports. 🥲
We acknowledge that this process can be frustrating. However, it is a standard security measure implemented to ensure the safety and security of your accounts. 😎
👉 You can find more details in our “Why my access tokens expire?” article.
What permissions are necessary to add or refresh tokens for my Facebook and Instagram pages?
To refresh an access token for Facebook or Instagram, you must have the necessary permissions to access and manage the account. The specific permissions required may vary depending on your use case.
Here are three common scenarios for refreshing tokens and the permissions that may be required for each:
In the simplest case:
Another effective scenario is:
Another functional option is:
For detailed step-by-step instructions on refreshing your tokens, please refer to our article: 👉 How can I refresh my access tokens?