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Troubleshoot connecting pages to Here is the solution checklist!
Troubleshoot connecting pages to Here is the solution checklist!
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Written by Support
Updated over a week ago

To unlock the full potential of's features and enhance your social media management capabilities, it's essential to connect with at least one of your social media accounts. To get started, ensure you've successfully followed the instructions outlined in this guide: πŸ‘‰ How to connect your pages?

If you have followed all the steps but still having issues connecting your pages to, here is a rundown of the probable causes that prevent our system from authenticating your social media pages.

Let's troubleshoot! πŸ’πŸ»β€β™€οΈ

1. Is your page new or inactive?

Social media management platforms typically establish page limits by considering the volume of user interactions within the preceding 24 hours.

If your page is relatively new or lacks recent engagement, it might encounter restrictions due to rate limits. Consequently, you might not find your social media page listed during the connection process with, which can be understandably frustrating. πŸ₯²

To overcome this, it's advisable to activate your pages to enable management through third-party platforms. One effective approach is to enhance the activity of your posts and pages. Promoting your content and pages can augment engagement, allowing you to navigate around these limitations and maximize your experience with

2. Are you using AdBlocker or antivirus software?

To ensure a smooth connection process while linking your pages to, kindly consider temporarily disabling your AdBlocker or any active antivirus software. Certain instances have been reported where these programs inadvertently obstruct access to By temporarily turning off these tools, you can prevent any potential interference and enable seamless page connection. Remember to reactivate them once your connection is successfully established for continued online security.

3. Are you using tracking protection on your browser.

Certain web browsers, such as Mozilla and others, offer enhanced data control features that can be beneficial for your privacy management. We're all for these choices – in fact, we fully support them. πŸ‘

However, it's important to note that in specific scenarios like ours, where intricate tracking protections are in play, certain integrations with social media platforms, including, might be blocked. πŸ˜”

Prior to connecting your pages, it's advisable to verify that you're utilizing standard control settings within your chosen browser to enable a successful connection experience. This way, you can strike a balance between your privacy preferences and optimal functionality.

4. None of these worked? Let's rebuild!

If you are still having a problem connecting your page after following all of these steps, it may be time to check your permissions from scratch. πŸ₯²

  1. Please follow the links below ‡️

  2. Remove your connection.

  3. Add your pages to β€” again. πŸ™ƒ

  4. Make sure you are providing the necessary permissions to to connect your pages.

  5. Update your access tokens for your pages which are already connected to πŸ˜” In case you need it, here is the β€œHow to update access tokens?” article for you!

  6. Accept apologies from us because we know it's a bit of work ❀️

5. Consider platform based solution checklist

Please double-check that you've completed all the steps outlined earlier. If you're still encountering issues, we recommend referring to the platform-specific solution checklist for further assistance. This checklist is designed to provide targeted solutions for issues that might be causing the problem. Your solution could be just a step away! πŸ™Œ

  • Can't you see your Instagram profile?

For users experiencing difficulty connecting their Instagram profiles, we have crafted a specialized article that tackles this specific concern. Uncover the details and discover more about resolving this issue.

  • Can't you see your Facebook pages?

For those encountering challenges while linking their Facebook pages, we've curated a tailored article to address this matter. Explore further details and gain insights into resolving the Facebook connection issue!

  • Can't you see your LinkedIn pages?

For those experiencing issues while connecting their LinkedIn pages, we've curated a dedicated article to assist you. Access valuable insights and solutions to address any LinkedIn page connection issues you may be facing.

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