Since you are here, we assume something probably went wrong while connecting your LinkedIn pages to Sociality.io — but no problem. We are always here to help. Let’s troubleshoot! ❤️
Here is step-by-step troubleshooting advice on resolving the possible issues:
1) Do you have the “Super Admin" role on the Page?
If you're connecting a LinkedIn Page to your Sociality.io account, ensure that your personal LinkedIn account is a Super Admin of the Page.
To connect a LinkedIn Page to your Sociality.io account, we'll need to authenticate through your personal LinkedIn profile, which has administrative privileges on the Page you're looking to connect.
How to check your role on your LinkedIn Page in a snap:
Log in to your LinkedIn profile.
Go to your company profile on LinkedIn. You can find it on the left menu.
Click on “Settings”
Navigate to the “Manage Admins” section. There you will see your role on the page. Remember that your role must be “Super admin” to connect your LinkedIn Page to your Sociality.io account.
See LinkedIn Page Admin Roles - Overview in the LinkedIn Help Center to learn more.
2) Connected page successfully?
Let’s ensure that you’ve completed the steps on “How to connect pages to Sociality.io” successfully.
How to connect your LinkedIn Page to Sociality.io in a nutshell:
Click on “Settings” and it will directly navigate you to the "Brands" section on the following screen.
Click on "Add New Social Profile” to continue.
Choose “LinkedIn Business” from the dropdown.
Here is the following screen you will see right after you select among the social media platforms. Click on "Connect.”
Please login to the LinkedIn page you are willing to connect with Sociality.io — if necessary. Or, authorize Sociality.io app access to your account on the appearing screen.
3) Still having trouble connecting your LinkedIn page?
If you have followed all the steps but still having issues connecting your pages to Sociality.io, we’ve got a dedicated article that is a rundown of the probable causes that prevent our system from authenticating your social media pages. ⤵️