General

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19 articles in this collection
Written by Support

Which platforms do you support?

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Written by Support
Updated over a week ago

What is "per service"? Can I buy an additional mention limit?

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Written by Support
Updated over a week ago

How can I connect my social accounts?

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Written by Support
Updated over a week ago

Why my social media page is not listed?

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Written by Support
Updated yesterday

I am having a problem with connecting my Instagram account. What can I do?

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Written by Support
Updated over a week ago

How can I connect my Instagram Ad Account?

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Written by Support
Updated over a week ago

How long is the trial period? What are the included features and limitations?

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Written by Support
Updated over a week ago

Why my access tokens expire?

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Written by Support
Updated over a week ago

How can I refresh my access tokens?

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Written by Support
Updated over a week ago

How to invite users to your team?

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Written by Support
Updated over a week ago

What are the categories and attributes on the brand creation?

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Written by Support
Updated over a week ago

What’s auto-sentiment analysis, how does it work and how can I activate it?

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Written by Support
Updated over a week ago

What’s “Your Monthly Mentions Limit Exceeded” and “Reaching Your Monthly Mentions Limit” e-mails, what do they mean and what can I do?

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Written by Support
Updated over a week ago

How to create and use "Alert" feature

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Written by Support
Updated over a week ago

How can I verify my domain in Facebook?

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Written by Support
Updated yesterday

How to rename my organization’s name?

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Written by Support
Updated over a week ago

What happens if I change categories and attributes?

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Written by Support
Updated over a week ago

How can I improve the security of my Sociality.io account?

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Written by Support
Updated over a week ago

Do you have a discount for non-profit organizations?

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Written by Support
Updated over a week ago