General

Which platforms do you support?

Written by Support
Updated over a week ago

How long is the trial period? What are the included features and limitations?

Written by Support
Updated over a week ago

Why my access tokens expire?

Written by Support
Updated over a week ago

What is "per service"? Can I buy an additional mention limit?

Written by Support
Updated this week

How can I refresh my access tokens?

Written by Support
Updated over a week ago

What’s auto-sentiment analysis, how does it work and how can I activate it?

Written by Support
Updated over a week ago

How can I verify my domain in Facebook?

Written by Support
Updated over a week ago

How to rename my organization’s name?

Written by Support
Updated over a week ago

How can I improve the security of my Sociality.io account?

Written by Support
Updated over a week ago

Do you have a discount for non-profit organizations?

Written by Support
Updated over a week ago

What’s “Your Monthly Mentions Limit Exceeded” and “Reaching Your Monthly Mentions Limit” e-mails, what do they mean and what can I do?

Written by Support
Updated this week