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General
Find answers to commonly asked questions and gain a better understanding of Sociality.io, whether you're just getting started or looking to dive deeper.
Which platforms do you support?
How long is the trial period? What are the included features and limitations?
Why my access tokens expire?
How can I refresh my access tokens?
What’s auto-sentiment analysis, how does it work, and how can I activate it?
How can I verify my domain in Facebook?
How to rename my organization’s name?
How can I improve the security of my Sociality.io account?
Do you have a discount for non-profit organizations?
What’s “Your Monthly Mentions Limit Exceeded” and “Reaching Your Monthly Mentions Limit” e-mails, what do they mean and what can I do?